Policies & More - Recreation (2024)

1. Mason Recreation memberships, with active status, permit the patron to access Mason Recreation’s facilities (AFC, RAC, and Skyline Fitness Center) during their normal business hours. All Mason Recreation facilities adhere to the emergency management policies, procedures and guidelines of the Environment Health & Safety Department including training exercises, planning, and outreach activities which patrons must comply with.
2. With the exception of the Masters Swimming memberships, Mason Recreation memberships are not designed for exclusive use of any single resource or piece of equipment within any of the facilities. In the event that a resource is temporarily unavailable (e.g. swimming pool closure, basketball court closure, or racquetball court closure, etc.), refunds, credits, or extensions will not be given.
3. Mason Recreation reserves the right to terminate a membership, with or without refund, in the event that a patron violates any of the posted policies in the Mason Recreation facilities and/or on the website.
4. All patrons must present their Mason ID or Rec Membership ID to check in at any of the facilities. Two (2) entrances per semester are allowed when no ID card is present. Mason Recreation reserves the right to terminate a membership, with or without refund, in the event that a patron attempts to fraudulently access Mason Recreation’s facilities, or aids in the fraudulent access of another individual. Students displaying the above behavior may be suspended from accessing any or all of Mason Recreation’s facilities for any length of time.
5. In order for additional individuals to be registered under an account, the main contact must have valid access for the additional patron to receive the same price eligibility. Mason Recreation reserves the right to refuse or revoke membership/access privileges to any account holder, sponsored guest, or visitor in the event that facility rules are violated.
6. Information required to establish an account and purchase membership:
   1. First and Last Name
   2. Email Address
   3. Emergency Contact Name and Phone Number

Photography and Filming Policy

• The Mason Recreation facilities and fields are private spaces, therefore, photography and videography is strictly prohibited. Requests to film or photograph within these areas must be completed online at least 2 weeks in advance.
• Filming or photography for class projects, group practices, newspapers, articles, and all other media must abide by this policy.
• All photography/videotaping must be done using care for patrons and personal privacy must be respected. If patrons can be identified in any shot, their explicit permission must be obtained. Participants have a right to decline being in any shot.
• Patrons may not use any Mason Recreation facilities for any photography or videography of a promotional nature that benefits an individual, business, or company, unless explicit permission has been granted by the Assistant Director of Marketing.
• This includes “selfies”, photo shoots, workout videos, or other media that may be posted to an individual, or company’s, social media accounts, websites, or other promotional material.
• Photography/videotaping may not be conducted in any facility locker rooms or restrooms.

• Patrons’ cell phones may be used to take photos or videos of themselves or friends working out within the facility and must remain for personal use only.
• Photography of other patrons without their explicit permission is strictly prohibited. (This includes those shown in backgrounds of ‘Snaps’, photos, etc.)
• Patrons taking photos or videos with their cell phone for personal use must not interrupt or cause any discomfort/nuisance to others.
• In the event that Mason Recreation staff suspect a guest is abusing the cell phone privilege, they will be asked to put their phone away or leave the Mason Recreation facility/ field if they continue to violate the policy.
• Repeated and/ or severe abuse of this policy may result in a suspension from the Mason Recreation facilities/ fields, or cause the termination of your Mason Recreation Membership without a refund.

• Annual and monthly memberships may be cancelled at any time during the membership term.
• Memberships cancelled within one year of purchase will be assessed a $25 cancellation fee.
• Refunds will be based on a pro-rated basis, calculated on a cost per day basis.
• Pro-rated refunds are calculated beginning from the date that the cancellation request is received by the Memberships Team.
• Parking permit purchases are non-refundable.
• For specific program cancellations/refunds, consult with their respective policies.
• Membership fees paid with credit card will be refunded to the type of card used for original payment.
• Membership fees paid with check will be refunded by way of a George Mason University check. Delivery time for Mason issued checks may take up to 30 days.
• Refund requests may be submitted via e-mail within 30 days of original purchase to the Memberships Team.

• Payroll deduction memberships may be cancelled at any time within the membership term.
• A $25 cancellation fee will be assessed for all cancellations within the initial membership term.
• Requests to cancel payroll deduction memberships should be made by e-mail to the Memberships Team.
• Deduction stop orders are sent from the Memberships Team to the Mason Department of Human Resources & Payroll on the next available semimonthly time sheet submission date after the request is received.

• Individuals who purchase a standard daily entrance fee are required to provide a valid driver’s license at the time of purchase. Mason Recreation reserves the right to record the individual’s full name, gender, phone number, emergency contact and address in order to complete the sale of a daily entrance pass at a $10.00 rate.
• Day pass holders must sign a liability waiver prior to using any of the fitness facilities.
• Day passes are able to be used for all three Mason Rec facilities on the date of purchase by providing proof of the receipt to the front desk staff.
• Daily entrance fees are fully refundable up to 15 minutes after the time of purchase.
• Patrons interested in Daily Entrance Pass refunds after the 15 minute limit should contact the Memberships Team.

• Parking permits issued by Mason Recreation are governed by the rules and regulations set forth by Mason Parking Services. All parking permit recipients are strongly encouraged to consult the rules and regulations on the Mason Parking Services website.
• Permit recipients should appeal any parking citations directly withMason Parking Services. Mason Recreation does not handle parking citations in any capacity.
• Any lost/stolen parking pass will incur a $15 re-registration fee.
• Mason Recreation is authorized to request parking accounts for members to purchase permits for the Fairfax campus General Lots in conjunction with certain memberships.
• Mason students and faculty/staff are not eligible to purchase parking passes from Mason Recreation.

• Driver’s license, learner’s permit or DMV-issued photo ID cards displaying the applicant’s current address
• Payroll check stub issued by an employer within the last two months
• Voter registration card
• Certified copy of school records/transcript from a school in which the applicant is currently enrolled, issued by a school accredited by a U.S. state, jurisdiction, or territory (report cards are not accepted)
• Deed, mortgage, monthly mortgage statement, or residential rental/ lease agreement
• Internal Revenue Service tax reporting W-2 form or 1099 form (not more than 18 months old)
• Virginia income tax return from the previous year.
• Original monthly bank statement not more than two months old issued by a bank
• Utility bill, not more than two months old, issued to the applicant (examples include gas, electric, sewer, water, cable or phone bill). Cellular phone and pager bills are not accepted.
• Receipt for personal property taxes or real estate taxes paid within the last year
• Current automobile, life insurance, or student loan bill (cards or policies are not accepted)
• Driver’s license, learner’s permit or DMV-issued photo ID cards displaying the applicant’s current address
• Current homeowners insurance policy or bill

• Annual memberships may be frozen/suspended 2 times during the membership term for time periods not to exceed 1 year, collectively.
• Monthly memberships may be frozen/suspended 2 times during the membership term for no less than 30 days.
• Suspension requests are to be sent via e-mail toMembership Services prior to the desired start date of the suspension.
• Non-Mason members with parking will be responsible for purchasing a new permit from Parking Services to cover the new membership end date.
• Please allow 2-3 business days processing time once all conditions of the suspension have been met.

Parent or guardian must have an active monthly, annual, or semester membership for general facility access in order for minor to access facility (minors can access the facility at no cost as long as the parent or guardian has an active membership). Each minor must have an account created in our access management system, and parent/guardian must sign a waiver for the minor when they access the facility. Minors will have these designated days and times to access the following areas:

• Aquatic and Fitness Center: Recreation Pool
  • Saturdays from 8:15am-11:00am
  • Sundays from 8:15am-11am
• Recreation Athletic Complex: Linn Gym Courts
  • Saturdays from 1:00pm-4:00pm
  • Sundays from 1:00pm-4:00pm

*All dates and times are subject to change. Availability of Linn Gym and Recreation Pool may vary on dates when swim meets and programming occurs in each area. See links for facility availability.

Age Restrictions for Minor Facility Access:

• Ages 0-12: Any minor must be directly supervised by a parent or guardian at all times. Parent/guardian must be within 20ft of the minor at all times and participating in the same activity. If the minor is in the water, the parent/guardian should also be in the water and within arm’s length of the minor at all times. Exceptions to these restrictions only apply when minors are enrolled in an instructional program or are a part of a special rental or event.
• Ages 12-17: Any minor may enter the facility with a parent or guardian who has an active membership. The parent or guardian must be within 20ft of the minor at all times and participating in the same activity. Exceptions to these restrictions only apply when children are enrolled in an instructional program or are a part of a special rental or event.

Mason Recreation Definition of Direct Supervision:

• Parent/Guardian must be in the same room no further than 20ft apart and in direct line of sight of the minor (parent/guardian must be within arm’s length and in the pool with the child if using the pool). The parent/guardian MUST be participating in the same activity as the minor (i.e swimming together, playing basketball together, etc.) The parent cannot be, for example, utilizing one court of Linn Gym while the child is participating on another court.

Pool Specific Policies:

• Minors not toilet trained must wear tight-fitting plastic pants or a swim diaper.
• No running.
• No floats, rafts, or inner tubes (except when approved for special programs).
• All lifejackets must be US Coast Guard Approved. Wearers must remain in shallow water within arm’s reach of a supervising adult.
• Any person with an infectious disease, nasal or ear discharge, exposed sub-skin tissue, or wearing a bandage may not use the pool.
• No food or drink except clear liquids in re-sealable plastic containers.
• All approved equipment for use in the pool is available on the deck.

Please visit recreation.gmu.edu for additional policies on memberships, court use, and recreation pool use.

Failure to adhere to the above policies may result in disciplinary action taken on the active member’s account, including but not limited to: Removal from the facility, facility suspension, or membership termination.